Same Day Despatch
If your order is placed before 17:00 then we will try our very best to despatch your order the same day. However, please note the following conditions as they are important:
- We have collections every Monday through Friday, we don't have collections at the weekend, so no orders will be sent at the weekend.
- If you selected for your order to be sent by ParcelForce® globalvalue, please note that globalvalue can't be collected from our premises, we have to take these to the local post office to be despatched, this will usually happen the day after order.
- If you selected Free shipping for your order, please note that your order may not be despatched the same day.
- Even if you place your order before 17:00 Monday to Friday, this isn't a guarantee that your order will be sent the same day. This could be due to many reasons, for example, if we can't locate your order in time or if we were under staffed that day due to weather or family commitments.
- We are a small team and we try our utmost to deliver the best possible service every time we receive an order. However, sometimes due to family commitments or unforeseen circumstances we may not be able to always get the order away same day.
- When paying for delivery you are paying for the postal service, you are not paying for same day despatch. So if we don't manage to get the order away the same day, the postage price is still valid, you paid for the postal service and not for us to despatch it on time.